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About GladEra™

GladEra Books+Music Store
P. O. Box 720144, Houston, Texas 77272, USA.
[ Contact GladEra ]

Welcome to GladEra™ eBooks & MP3 Music Store.

Before you continue:
By using this site and/or creating an account you agree to GladEra's Terms & Policies, Confidentiality & Arbitration Agreements, and Data+Cookie Use Policies. You also agree that you are of legal age in your country (at least 18 in the USA); and you agree to receive periodic reports and updates regarding your account and postings via email or other.

Security / Browser Compatibility / Technology:
For improved browsing security, this version of GladEra is designed with HTML5, CSS3 and as much up-to-date web technology as possible, including Cloud Servers and SSL/HTTPS. As a result, this site performs better on newer browser versions.


Return / Refund Policy:
Order cancellation is possible with a 100% refund ONLY if the item requires shipping and has not yet been shipped, and the order-cancellation is done within 24 hours after the purchase.

For Shippable or 'Pick-Up-In-Person' items, if order-cancellation is done after 24 hours after purchase, you'll be charged a 10% re-stocking fee, and only given a 90% refund.

There's no order-cancellation or refund for downloads; however, if the file is corrupt, it will be replaced for you, and only if it can't be replaced for you will a 100% refund be issued.

Items Picked-Up In Person are sold 'As-Is' -- thus, there's no refund for items that have been picked-up in person, but a 100% refund is possible only if order-cancellation is done within 24 hours after the purchase, as long as the item has not yet been picked-up.

The return or refund window for shipped items is 30 days after the order (or verifiable ship date, or verifiable delivery date). You'll be charged a 20% restocking fee even if you return the item in original condition within the return window.

You will be provided the address to ship back to if necessary.

You will be responsible for paying for the return shipping, and it is not re-imbursed by GladEra or the Seller. It is also your responsibility to ensure that the item is shipped back with a verifiable shipping system, insured, trackable and well packaged.

Refund will not be issued if item returns damaged. If the item was damaged when you received it, take a picture of it and send/email to GladEra before sending the item back.

Refund will not be issued for a returned item that never makes it back to GladEra or the Seller (whichever return address was provided to you), within the 30-day return window, or if lost in transit.

Before you ship back any item to GladEra or the Seller, first get a Return Confirmation Number from GladEra, else the return will not be honored, and thus no refund, if any, will be issued to you.

DISCLAIMER:
Links to third party sites are provided as a FREE service to GladEra's visitors. GladEra has no control over these sites or their content and therefore GladEra cannot guarantee, represent or warrant that the content contained in these sites is accurate, legal, safe, scam-free, and/or in-offensive. GladEra does not endorse the content of any third party site, nor can GladEra warrant that they will not contain viruses or otherwise impact your computer or device adversely. By using links to another site you agree and understand that you may not make any claims against GladEra for any damages or losses, whatsoever, resulting from your use of the link to another site. However, if you have a problem with a link on this site, please let us know and we will investigate the link and possibly take appropriate action within our capabilities.

Generally, please be wise and cautious as usual.

Mind Your Language!
GladEra is intended to be a decent site.
Inappropriate, vulgar, curse, porn, angry or violent words, statements or images (or nudity) are not allowed on this site, nor are links to such sites. Sites or products about Movies, Books, Audio, Paintings and other media/products with 'explicit' content for a 'mature' audience MUST be indicated as such in the description, image and submission Title of the site/product; and the description or image may look acceptably 'sexy,' but must not be offensively indecent. If you are in doubt, submit it and notify GladEra, and we would use our discretion. If GladEra approves but the audience disapproves, we will move it to a different section, category or site, or we will remove it -- you may or may not be notified.

GladEra reserves the right to change categories or edit/modify, delete or ban any posting or user without obligation, warning or explanation.

Updated information will be presented periodically.
(Last Update: January 11, 2020.)

Thank you for using GladEra™ eBooks & MP3 Music Store.